｜Mercuries F&B｜
Vocational Education and Training
Mercuries F&B Co., Ltd. is committed to the quality improvement of catering services. Therefore, it attaches great importance to employees’ professional training and cultivation. The company plans training contents for each partner and provides them with complete education and training according to different operating posts and ranks.
The education and training courses are classified mainly based on needs of each rank. Also, training programs for each rank are established based on the organizational development, including internal lecturer training, management training, and external training of professional competency.
The introduction of the E-learning online education and training system is the most direct way to strengthen corporate competition. Currently, the new colleagues of Mercuries F&B Co., Ltd. are able to learn the company’s regulations and requirements through E33 catering academy, and implement self-check of abilities and pass the standard threshold through testing. In 2023, Mercuries F&B Co., Ltd. training (not including E-learning), with 2,974 participants. The average training duration of person reached 3.2 hours.
Qualification Trials of TCFA 2023 Outstanding Store Manager Award
Mercuries F&B Co., Ltd. has never changed its initial intention to great services and pursuit for progress, and selects excellent store managers annually to participate in the selection of “National Outstanding Store Managers” held by TCFA so that the participating store managers can make continuous breakthroughs and grow in the competition. Also, they can learn from and share with store managers in other industries, set an example, and learn new knowledge to realize the spirt if “Peers are not enemies, and people from other industries can be teachers”.
In 2023, the winners of Mercuries F&B Co., Ltd. include store manager HUANG,YI-RU who won “Outstanding Store Manager Award” . In the future, we will continue to cultivate excellent store managers and make them outstanding and versatile talents.
TCFA 2023 Service Angel Award
Mercuries F&B Co., Ltd. stresses the important value of high-quality basic-level talents. In order to extend gratitude to the diligent contributions made by the first-line service personnel and heros behind the stage, the Company actively encourages the store staff to participate in the selection of “Service Angel Award” held by TCFA every year to showcase the important value of high-quality basic-level talents. Epidemic prevention safety was more important under the impact of the epidemic, while personnel providing the best services in the front line worked diligently every day, and their passionate and contributing service attitude was worth being praised.
In 2023, 2 employees of Mercuries F&B Co., Ltd. won the special honor of “2023 Service Angel Award”, including CHEN,JIN-HUI, XU,ZHEN-YU. In the future, the Company will still lead its employees to continuously stick to their positions, accumulate the strengthen of brand service value, and provide customers with better service quality.
Mercuries Cup Sports Meeting
Mercuries F&B Co., Ltd. holds Mercuries Cup Sports Meeting every year. The supervisors lead colleagues in stores around Taiwan to participate in this event so that employees may take exercise in their busy work. By organizing the sports meeting, the company reminds all the participants of the importance of regular exercise in daily life. Also, through the competitive sports activities, the company aims to enhance employees’ solidarity and the sense of identity for the company.
